Since opening this forum last January, there have been TWO prominent, trustworthy, authorized Ingersoll dealers as members of this site and we still stand by both of them today. Brian and Tom are first-rate people to do business with and they will always be recommended by this forum.
However, it is no secret that there is more than one way to sell product and that fact has been with us since the invention of mail. Sears-Roebuck built its fortune by printing huge catalogs that allowed customers all across North America to select product and order it over the telephone or by mail. Thanks to Al Gore, we now have the internet :sidelaugh: and with that technology came a whole new way of selling product to the masses. This past April, this forum was the first to announce the arrival of a brand new on-line store that is run by a duly authorized Ingersoll dealership. You can find that thread here.
viewtopic.php?f=7&t=1461&hilit=on+line+store
Since that date, Bob Myers has been diligently working away at his site, adding product to it and making improvements. In truth, Bob's site doesn't really belong to him. It actually belongs to all the people out there who need that site to exist because without those people, there is no point to the site. The benchmark for the on-line Case/Ingersoll new parts business is Ed Budreo's old site that can still be found at
http://casegardentractor.com.
Bob's site can be found at
http://www.casegardentractorparts.com
You guys are the ones who buy the parts. You should have a say in how an on-line store is put together. I am asking all of you to first go to Ed's old site and then go to Bob's site for a thorough examination and comparison. I'm giving you a chance to tell Bob what you like about his site compared to Ed's and what you like about Ed's site compared to his. This is not the time to be shy or to mince words. If you want to "carve Bob a new one", then go for it. He's a big boy. He can take it. What matters most here is honest, forthright, constructive criticism because that's the only way that Bob can make his store into what you would like it to be. Those who say nothing have no right to whine or complain. Make your reply post simple by dividing it into two categories. 1. This is what I like about Ed's site the most. 2. This is what I like about Bob's site over Ed's.
When Ed announced that he was packing it in, there was a huge moan from the community because they felt the loss of not being able to quickly go on-line and see what certain parts looked like and most importantly, see what those parts were going to cost them. OUCH! It saved them huge amounts of time. So....... the more information that each of you give Bob, the easier it will be for Bob to shape his store to your collective liking. Bob doesn't even know that I'm doing this. We'll keep it a secret and then surprise him with it a bit later... OK?